Questions about INDOLA?
We will do our best to help answer some of those questions here for you!
Q. WHAT IS THE COST TO ENROLL?
We are a free, online public school.
Q. WHAT ARE THE ENROLLMENT REQUIREMENTS?
Enrollment requirements are detailed at indola.org.
Q. WHO IS ELIGIBLE TO ENROLL?
Students from other Indiana public schools, homeschools, private schools, out-of-state schools, or virtual public schools are eligible to enroll in Indiana online schools for grades K-11.
Q. WHAT IS THE ENROLLMENT PROCESS?
Enrollment for the 2024-25 school year is now open. Please complete the online enrollment form.
Q. HOW DO I SUBMIT REQUIRED ENROLLMENT DOCUMENTATION, SUCH AS IMMUNIZATION RECORDS AND PROOF OF RESIDENCY?
When you complete the student application, you will be directed to the secure upload screen, where you can upload these documents. If you have completed the application, please reach out to our Customer Support team for your Unique Link (include your student's full name).
Q. WILL THERE BE AN ORIENTATION PRIOR TO MY CHILD STARTING?
Yes, the INDOLA student orientation course will be assigned to you before your start date as part of the student onboarding process.
Q. WHY HAVEN’T I RECEIVED ORIENTATION OR LOGIN INFORMATION?
If you haven’t received orientation information, final enrollment is pending academic review of previous school records. You will receive orientation information once this process is completed. Course login information will be provided at orientation. You will not be penalized for enrolling after school starts.
Q. HOW CAN I ACCESS MY COURSES?
Courses are accessed via the student portal. To understand how to log in to your courses, you must complete orientation. The video in orientation explains how to log in to your courses. It is critical to watch the orientation video first in order to access your courses successfully.
Q. WHAT IS THE PROCESS FOR APPLICATION REVIEW?
Academic records are reviewed for grade level and course placement verification. If your child falls under a special program, we will be working on obtaining the required documentation to verify services prior to final acceptance. Once this review has been completed, you will receive the welcome packet and orientation information.
Q. HOW WILL MY CHILD RECEIVE THE NECESSARY MATERIALS?
A laptop or computer with these system requirements is needed. All courses are web-based, and all materials are embedded within the curriculum. Presentations, videos, and other instructional materials will be linked and available to the student.
Q. HOW DO WE ACCESS THE INSTRUCTIONAL WEBSITE?
Once enrollment is finalized, you will receive login information for the student portal.
Q. HOW DO I USE THE STUDENT PORTAL?
Please watch this video on how to use your student portal.
Q. HOW CAN I VIEW MY CHILD’S REPORT CARD?
These instructions will walk you through the process.
Q. WHAT ARE THE ATTENDANCE REQUIREMENTS?
The state of Indiana requires that students log in every school day. Attendance is recorded when a student logs in, turns in an assignment or works directly with a teacher. Students should complete at least three lessons per week per course to stay on track. It is important that you log in every day!
Q. HOW DO I CONTACT MY TEACHER?
Teachers may be contacted via the student portal.
Q. HOW DO I RESET MY STUDENT PORTAL PASSWORD?
Please email the Activation team or submit a help ticket to the Customer Care team.
Q. HOW MUCH TIME DO I NEED TO BE LOGGED IN EACH DAY?
You are required to log in and complete coursework every day. You have access to your courses 24 hours a day, 7 days a week. Please follow up with your teacher if you have a concern about your course pace and/or completing assignments. Your teachers, advisors, and counselors are carefully watching your progress and will connect with you if anything needs to change.
Q. HOW CAN I ACCESS MY COURSES?
Login information was emailed to you. Please check your inbox for your username and password. Courses are located in the student portal.
Q. WHY CAN’T I SEE MY SCHEDULE?
Schedules are finalized once applications are approved and students are fully registered. Students will not be penalized for starting classes after Aug. 6.
Q. WHEN IS THE FIRST DAY OF CLASSES?
Each student's first day of classes varies depending on when they’ve completed orientation. The official first day for the 2024-25 academic year is Aug. 6. However, we are accepting applications after the official first day of school, and students will not be penalized for starting later. A student’s first official first day of school is the first time they log in.
Q. HOW CAN I REQUEST A TRANSCRIPT?
Please submit a records request form to ask for a transcript or verification of enrollment.
Q. HOW CAN I CHANGE MY SCHEDULE OF CLASSES?
Please message the counselors, and they will help. Please be patient, as this may take a couple of days.
Q. DO YOU ACCEPT STUDENTS WHO RESIDE OUTSIDE OF INDIANA?
No.
Q. HOW DO I WITHDRAW MY STUDENT FROM INDOLA?
Please submit your withdrawal request, including the student's full name and the requestor's name.
Q. HOW DO I KNOW IF ATTENDANCE HAS BEEN RECORDED FOR MY STUDENT?
You will no longer receive reminder messages once your student has logged in to their student portal.
Q. DO YOU OFFER TUTORING?
Please reach out to your teacher during their office hours.
Q. I’VE LOGGED IN, BUT STUDENT ACTIVITY IS NOT SHOWING. WHAT AM I DOING WRONG?
Please ensure your student has logged in through the student’s account, not the parent’s. If you are still experiencing difficulty viewing student activity, please contact your teacher.
Q. HOW CAN I ATTEND THE OPTIONAL LIVE CLASSES?
Live sessions are optional, and teachers will post their course schedules and links on teacher landing pages. You can always reach them directly through the student portal.
Q. HOW CAN I ACCESS THE SCHOOL CALENDAR?